At Crunch Root, operated by Visionary Ventures, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, share, and safeguard your information when you visit or make a purchase from our website https://crunchroot.com/ (the “Platform”).
We believe your privacy is important, and we handle your data responsibly and transparently.
By accessing or using our Platform, you agree to the practices described in this Privacy Policy and consent to the collection and processing of your information in accordance with applicable Indian laws, including the Information Technology Act, 2000. If you do not agree, please do not use the Platform.
This website is owned and operated by:
Visionary Ventures (Crunch Root)
Proprietor: Puja Singh
Holding No. 11/71, Nagendra Nath Road
Ground Floor, Flat No. G2
Kolkata – 700028, West Bengal, India
Phone: +91 8240114757
Email: [email protected]
Throughout this policy, “we”, “our”, or “us” refers to Visionary Ventures / Crunch Root, and “you” refers to any user or customer of the Platform.
When you use our Platform, we may collect certain information to provide you with a smooth and secure shopping experience.
This may include:
This information is collected when you create an account, place an order, subscribe to updates, or contact us.
Payments are processed securely through trusted third-party payment gateways.
We may receive limited transaction details such as:
We do not store your full debit/credit card numbers or banking details on our servers.
We automatically collect certain data when you browse our website, including:
This helps us improve performance, security, and user experience.
If you contact us, we may store:
This helps us provide better service and resolve issues.
We use your information only for legitimate business purposes, including:
We do not use your data for any unrelated or unauthorized purpose.
Our website uses cookies and similar technologies to enhance your experience.
Cookies help us:
You may disable cookies through your browser settings, but some features of the Platform may not work properly.
We respect your privacy and do not sell or rent your personal data.
However, we may share your information with trusted service providers who help us operate our business, such as:
These parties only receive the minimum information necessary to perform their services and must keep it confidential.
We may also share data if required by law, court order, or government authority.
We take reasonable technical and organizational measures to protect your information, including:
While we strive to protect your data, no system can guarantee 100% security. Users are encouraged to protect their account credentials.
As we deal with food and consumable products, we collect delivery and contact information to ensure timely shipment.
Customers are responsible for:
We are not responsible for spoilage or quality issues arising after delivery due to improper handling or storage.
We retain your personal information only for as long as necessary to:
Once no longer required, data is securely deleted or anonymized.
You have the right to:
To exercise these rights, please contact us.
We may send promotional messages or offers. You can opt out anytime by:
We respect your preferences.
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
Our Platform is intended for users aged 18 years or older. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Updated versions will be posted on this page. Continued use of the Platform indicates acceptance of the revised policy.
If you have any questions, concerns, or complaints about your privacy or this policy, please contact:
Grievance Officer: Puja Singh
Visionary Ventures (Crunch Root)
📧 Email: [email protected]
📞 Phone: +91 8240114757
🕒 Timings: Monday – Friday, 9:00 AM to 6:00 PM
We aim to respond promptly to all requests.
By using our Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described above.
